Health Care Professionals

SAMBA offers Health Care Providers a more efficient way to check eligibility, view claims status, and receive payment and remittance advices.

Online Eligibility and Claim Status

Due to the Change Healthcare cyberattack, these services are currently unavailable.  SAMBA is working to restore these functions as quickly as possible.

Please check back here for updates.

Electronic Funds Transfer

To eliminate paper checks and receive Electronic Funds Transfer (EFT) payments, please click here to complete the SAMBA EFT Authorization Agreement Form.

Electronic Remittance Advices

To receive Electronic Remittance Advices (ERAs), please register with Availity and then enroll to receive ERAs from SAMBA. Please click here to reach the Availity website and sign up for an account.

If you need additional assistance after you login to Availity, please access the training tutorial on receiving ERAs at https://availitylearning.learnupon.com/catalog/courses/609753 or contact Availity Client Services at (800) 282-4548, Monday-Friday, 8:00 a.m. to 8:00 p.m.

Precertification

The SAMBA Health Benefit Plan requires precertification for a number of different services including inpatient hospital stays. Please click here for more information.

Independent Dispute Resolution (IDR) 

If you are a non-participating provider interested in disputing payment for certain services in accordance with the No Surprises Act, please click here to learn more about the IDR process.

Overpayment Recovery

If you are a provider that receives an overpayment notice from SAMBA, please click here to learn more about the recovery process.